Privacy Policy
This page explains what information Elero Studio may collect through this website, why we use it and the choices available to you.
Who we are
Elero Studio is a web design and development studio based in South Wales, working with businesses across the UK. For privacy enquiries, contact sales@elerostudio.com.
Information we collect
When you contact us or submit a project enquiry, we may collect information such as your name, business name, email address, phone number and the details you provide about your project.
How we use your information
- To respond to enquiries and discuss potential work.
- To prepare quotes and provide requested services.
- To manage our business records and communications.
- To protect the security and proper operation of the website.
- To meet legal or regulatory obligations where required.
Our basis for using your information
We generally use personal information where it is necessary to respond to your request, take steps before entering into a contract, perform a contract, meet a legal obligation or pursue our legitimate interests in operating and improving Elero Studio.
Service providers
We may use trusted service providers for website hosting, form processing, email and other business systems. These providers may process information on our behalf where necessary to provide those services.
How long we keep information
We keep personal information only for as long as it is reasonably needed for the purpose it was collected, including business, contractual, accounting and legal requirements.
Your rights
Depending on the circumstances, you may have rights relating to access, correction, deletion, restriction, objection and data portability. You can contact us at sales@elerostudio.com to make a request. You may also have the right to complain to the UK Information Commissioner's Office.
Cookies and similar technology
The website may use essential technical features needed for it to function. If Elero Studio introduces non-essential analytics, advertising or similar tracking technologies, we will update our disclosures and provide any consent controls required.
Updates
We may update this policy as the website or our services change. The latest version will be published on this page.